Heidi Hendricks walked into Starbucks with a warm smile and cheerful wave, radiating the same welcoming energy she brings to CASA. Over coffee, she shared her journey with CASA and the deep personal connections that have shaped her commitment to the organization.
Family and community are at the heart of who Heidi is, and this passion is what brought her to CASA twelve years ago. When her father passed away unexpectedly, it was a profound loss for her family and the community he cared so much about. Heidi was honored to be invited to fill his seat on CASA’s board—a role that allowed her to continue the legacy of giving back that her parents instilled in her.
“It wasn’t really about me so much as about my dad and how much he cared about CASA,” Heidi reflected. “What started as a way to honor his legacy became an enormous part of my life. It’s been such a funny, fulfilling, amazing journey.”
Over the years, Heidi has witnessed CASA’s growth firsthand—from serving more children and engaging more volunteers to building greater community awareness. Despite her busy schedule, which revolves around raising her kids, cheering them on at soccer games, and running a family business with her husband, Paul, CASA has remained a central part of her life.
For Heidi, the work CASA does is deeply personal. Her role on the board connects to her commitment to family—not just her own, but also the children CASA serves. “CASA has been a meaningful way to honor my dad, but it’s also become so much more. It’s a journey that has been amazing, and I’m so grateful for all of it.”
This post is part of our 2025 Humans of CASA of Kent County campaign. Click here to check out the campaign webpage and read more featured stories.
Emily Schichtel is a West Michigan girl through and through. Growing up in the area, attending Grand Valley State University, and being deeply rooted in the community she loves, it was a natural decision to dedicate her career to serving this region.
Following nearly two years of service to CASA of Kent County, our Administrative Coordinator, Melissa Ronquist, has retired. Please join us in thanking Melissa for her generous dedication to CASA and wishing her well in this new stage of her life!
This month, we shared Courtney, Steven, and Julie’s stories. They each fill different roles for CASA of Kent County, but they all make an invaluable impact with their support. Read more about their respective CASA journeys below!
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2025 Annual Luncheon | April 25, 2025
